The Terms and Conditions relate to the purchasing of products from: Emmanuel Delicata & Sons Ltd. operating from Swansea Street, Paola, Malta. VAT Number MT 1613 2314, Company Reg. Number C28292. They apply only for purchases made through this site which may vary from those regarding purchases made directly from the Winery. We can be reached, during opening hours, by phone on (+356) 21 825 199 or 79825 199.
Prices and Taxes
Wine prices are quoted in EURO and are inclusive of excise tax as applicable by law to which Value Added Tax (VAT) at 18% needs to be added.
The prices payable are clearly shown on the web site. If, by mistake, an item has been under or overpriced, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or of cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel your order due to an inaccuracy in the price on our web site and you have already paid for the goods, you will receive a full refund.
Returnable Bottle Deposits
Most of our wines come in eco-friendly returnable glass bottles for which you are charged a deposit of €0.30 per bottle. An extra €1.40 is charged if the bottles are delivered in a returnable plastic crate. Both deposits are refunded to you when empty bottles and crates are returned to a retailer or the Delicata winery. No VAT is charged on any deposits.
Free Deliveries
We deliver in Malta and Gozo but not overseas. Delivery is free on all orders of €30 and over. Any smaller orders will be subject to a €2.50 delivery charge. Tick the free shipping option at checkout if it is available to avoid paying the charge.
The Delicata delivery crew will make every attempt to deliver orders received before 1 pm within the next 2 working days, excluding Saturdays, Sundays and Public holidays. All deliveries will be hand-delivered to the shipping address which the customer needs to provide at checkout.
For more information about deliveries within Malta and Gozo, kindly contact the Delicata sales office on 21 825 199 or send an email at [email protected].
Minimum Orders
The minimum amount of bottles that can be ordered is six. The presentation and labelling of our wines may vary from those displayed on this site. In any case, we always deliver the freshest vintage that’s currently in stock.
Payments
For swift and contactless deliveries we highly recommend using our secure online payment facility via Paypal or by Credit Card. We do require our delivery crew’s paperwork to be signed in order to acknowledge receipt of the products.
Cancellation Policy
A full refund will be given for cancellations within 24 hours of placing an order. Cancellations after 24 hours of placing an order will not be refunded.
Age Restriction
We will not sell products to anyone who is not 17 years of age. By placing an order you confirm that you are at least 17 years old. If you are buying wine as a gift, the recipient must also be over 17 years old. If our delivery crew are in doubt about the age of the recipient on delivery, they will request an ID. If the person receiving the order is unable to produce a valid ID, the goods will not be handed over.
Governing Law
Customers are obliged to read and accept the conditions set out above before placing any order. Your use of this site and any purchase by you through it will be governed by the Laws of Malta and will be deemed to have occurred in Malta. If any provision of these Terms & Conditions shall be held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the remaining parts of these Terms and the remainder of the affected provision shall be unaffected.